Frequently Asked Questions

  1. Why is my candle throwing a black smoke? Have you trimmed your wick before burning? A wick that is too long will produce a dark smoke.
  2. Do you offer bulk discounts? We do! We sell at wholesale pricing starting at a minimum of 24 pieces of one scent/style. Please email hello@hamiltonwaxco.com for info.
  3. Can you donate candles? We will consider donating a candle or two for advertising purposes, but because we are such a small company, we are unable to donate large orders. We would be happy to sell at wholesale prices when buying 24 units of the same size.
  4. Do you have local pick up available? We do! Please email us at hello@hamiltonwaxco.com for a free shipping code, and to schedule a pick up time.
  5. Where is your store located? What are your hours? We do not yet have a storefront. You may order online, or check out our Stockists page to find a retailer closest to you!